Testimonials

I’ve been a customer of Richard’s since 2006 and over the last 7 years, Richard has single-handedly provided IT support to my business which has grown from a handful of people from when I first started using his services to now a mid-sized national business with multiple locations and close to 30 employees.
I have a degree in computer science and know when a tech person is stringing me along or isn’t quite up to scratch. Without any hesitation, I would say that Richard is probably one of the most knowledgeable Windows and networking technical experts that is walking around Sydney.
He provides almost daily support to my organisation and so far, he has never run into a problem that he cannot solve. We have a complex environment that spans multiple locations, multiple servers and multiple connectivity technologies.
Richard works his way around everything with ease and keeps our systems perfectly humming every day. He’s trustworthy, friendly and above all, never sounds like he gets sick of taking calls from us. He’s worked weekends and nights to get us out of trouble and I’ve never, ever seen him frustrated.
I’ve recommended him to countless friends and colleagues (some even have a testimonial on this page!) and have only ever been rewarded with “Garry, thanks for introducing me to Richard, he is the best IT person we have ever had”.
I’d be happy to provide a verbal reference to back this up if you are interested. Just ask Richard for my name and number.
Garry V – business customer since 2006
I can highly recommend Richard Denny to set up, run and trouble shoot for any IT requirements for any business. Richard has worked with me since 2006. He always keeps up to date with everything happening in the technology space – and that is quite a feat with so many rapid changes. He is completely honest and completely reliable – even when Richard is overseas on holidays, he has spent many hours working on my IT issues. His response times are immediate and I have never had an issue that he doesn’t know the answer and the solution. I also discovered recently that Richard runs preventative procedures so my IT systems are always running well. Richard always has simple, realistic solutions that he explains very well and he thinks ahead to mitigate future risks. He constantly makes good suggestions for efficiency and reduced costs. Richard has superior communication skills and he is always so positive and enthusiastic – he is a delight to deal with. I feel so comfortable that my IT services are in such good hands with Richard – it’s one area of my business I spend no time worrying about.
Diane Humphries, Sydney
I have used and relied on Richard’s services and advice for the last 5 years. As a small business he is a vital part of the team and it is re-assuring to know he is there to back you up whenever IT issues arise. No problem is too big or small and everything is done with a smile and great courtesy.
Howard Pitts - Director, Arc Financial Solutions
Richard provides Highfields School with technical support on a weekly basis. He is a trusted professional who offers valuable advice, expertise and practical assistance. There have been many times over the years when Richard has arrived on site at crucial times to get us back online, to manage technology upgrades or to assist with the technical aspects of a teacher presentation. At other times he has been able to provide the assistance remotely. Richard handles all our IT needs and I cannot recommend him more highly.
Deborah Cook Principal Highfields School
We own a small fashion boutique in Sydney and also run a separate office for accounts, buying etc. Richard was referred to me several years ago and he has assisted us with both solutions and support on our Mac and Windows systems. Richard has established solutions such as TeamViewer, automated account systems and icloud. Richard has also provided advise and recommendations on back-up systems and hardware upgrades which has saved us both time (critical in small business) and money as we made fully informed decisions. Richard is a pleasure to deal with, happy to work on IT issues at the shop outside of hours to minimise impact on trade and I can’t recommend his services strongly enough. Richard is effectively our “help desk”! Thank you Richard!
Jennifer Berry, Adrienne and The Misses Bonney St Ives
We have been a client of Richard’s for at least two years now and couldn’t be happier! We are in Public Relations and rely heavily on IT to service our clients on time and liaise with media so that our client’s stories are timely and relevant. Without Richard’s quick, easy and inexpensive solutions, we can literally be at stand still! Since we have been working with him, no job is too big and he is by your side the minute you think there are some issues that needs resolving! I would recommend his services highly and I wish all IT professionals would be as easy to deal with. Sharon Zeev Poole - Agent99 PR, Surry Hills
Richard has looked after the I.T needs of my small business for the past 6 years. He is hands-down the BEST I.T. person you’ll ever find. There is NOTHING he can’t fix.
He has set up systems that allow me to work remotely from wherever I am, while ensuring that our day to day IT needs are met.
Problems are resolved rapidly - often remotely, which means no call out fees! Richard is always available and responds quickly which is essential when things go wrong!
I couldn’t recommend Richard more highly, he is also a pleasure to work with and an all-round nice guy!
Dani Lombard - Dani Lombard PR, Mosman
To Whom It May Concern:

Almost a decade ago my then next door neighbour recommended Rick Denny to help with a home computer problem. Rick was so good that I also started to use his services for the office computers. That was several years ago and Rick’s business continues to flourish. I have recommended Rick to many of my friends with uniformly good results.

Fraser Old B.Sc. B.E.
Patent & Trade Mark Attorney
Fraser Old & Sohn, NORTH SYDNEY
I have been a client of Richards (aka RickDigital) for over 10 years and in this time he has provided advice and serviced our computer needs both for business (multi-practice, dental) and home. Richard is friendly, provides a very reliable service, he is quick and does not waste time and he is always up to date with his knowledge. His fees are always fair and reasonable and his response times are excellent.
Greg Charlesworth, Macquarie St, Sydney
Richard Denny has enabled my offices to stay connected to one another and our clients via all means of technology. Richard’s knowledge and approach has been invaluable.
Karl Treacher, Sydney
Richard Denny has handled all of our IT requirements in a very competent and friendly manner since 2007.
Our business involves spending half of the year in France and it is very comforting to know that Richard is looking after our IT requirements at all times and his service standards have always been impeccable.
I highly recommend the services of Richard Denny
David Hulston - France and Monaco Rentals, Sydney
When I first met Richard Denny, I explained to him how my present IT Person had recently wasted half a day trying to fix a problem that I had with my laptop. They couldn’t solve the problem, yet they still charged me.
Richard assured me that he could help, and that he wouldn’t charge me unless he solved the problem. Richard not only solved the problem but he did it in less than ½ an hour!
Richard now handles all my IT requirements to the point that I don’t have to worry about a thing anymore. He not only saves me money and time by being so quick and efficient but also by his innovation into new products. Richard is constantly on the lookout for new and enhanced ways to handle our IT requirements.
I am extremely relieved I have finally found someone I trust to control my IT requirements.”
Jo Hall - The Clean Plumber, Box Hill
Richard first came to help us overcome computer problems around two and a half years ago. For more than a year, he’s been our sole computer help person. We have found him, consistently, to be the most helpful of the people we’ve dealt with from various computer service and advisory companies.

Richard’s skills start with the fact that he listens carefully to the problems his client is trying to deal with – even if the client is not particularly articulate on computer matters. He then has the ability to explain, in a non-technical way, what the problem appears to be and what he aims to do about it.

When the problem is solved, Richard gives a good explanation of what he has done – and, when relevant, what the client might do to avoid similar problems occurring in the future.

Richard has also taken the initiative from time to time to advise us on matters such as upgrading backup facilities and security on our business and personal computers.

I would mention, too, the exceptional assistance he provided when the hard drive failed on one of our computers which – as so often happens – occurred at a critical time. He assisted us in immediately retrieving on another computer the backed up information from the failed computer, enabling us to meet the demanding deadline. Subsequently, he installed a new hard drive, restoring the failed computer to full use.

We find Richard very personable.

Richard Denny is, in all ways, committed to the highest standards of professional service. We are pleased to provide this testimonial – and wish him every success in the further growth of his business.
Dr Don W Stammer, Lindfield